Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Subscription changed itself from student to family subscription!

Subscription changed itself from student to family subscription!

I was using spotify's discount for students for a month. I DID NOT change anything in the account yet subscription changed from student to family plan. Which is 3 times the price. I haven't authorized any changes to my subscription and my account haven't been compromised in any way.

I want to reiceive full refund and be switched back to subscription I choosen.

Reply
1 Reply

Hi @krzkraw, welcome to the Spotify Community!

 

In this case, we recommend that you contact us via email here or through our official social media channels in Facebook or Twitter. This way, we'll be able to take a closer look at your account and see what happened there.

 

Let us know how it goes and if you have any other questions.

Suggested posts

Staff
Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random