Subscription error

[Clement933]

I had a problem with the student subscription How not to be debited

[Erika]

Hey @Clement933!

Could you give us more info about what's happening? We'll help you out.

[Clement933]

I subscribed to spotify student involuntarily 

Because I'm not a student

And my bank account received the sum of 4.99 €

How to cancel

[Clement933]

@Erika

[Erika · Accepted solution]

Thanks for the info @Clement933!

No worries, to get the Student Discount you should be verified by SheerID as a student.The payments on your statement should show as pending/pre-auth, meaning no money's been taken. The funds should reappear on your statement soon. 

Let us know if you have any doubts.