Hi @Haru14,
thanks for reaching out about this !
As a first and basic step, i recommend using this help page to locate all accounts listed with your details.
It's a common mistake among users to create more than one account and be logged into the wrong one.
Let me know how it goes 🙂
OneByBooRock Star 19
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
