My Question or Issue
Firstly, this is my 3rd time to renew my subscription, just like the previous 2 years, I received no notification that my account was about to expire (i pay yearly) and only found out after several attempts to login on my phone failed. No advance notice and no message on the app, simply the inability to login, how is that right?
That issue aside, I then went to renew my premium subscription and for some reason (I'm sure my own carelessness) paid for a month instead of a year. I went back to then pay for the year and managed to get it right the second time.
So now I have been billed for a month and then a year, but looking over the invoices and subscription information in the account I am unable to see how the month has been allocated if at all and only see the end date of my subscription which is a year away of course, so I am not sure if the month was also allocated. Is there any way to actually check if the monthly payment has been added to my account?