Subscription issue

Subscription issue

Cpop123

 

Plan

Premium for 10

Should be premium with hulu for 5

Country

USA

Device

Samsung Galaxy 9

My Question or Issue

I was recently charged 10 dollars because my 5 dollar college deal expired. Now I renewed the 5 dollar plan while the 10 dollar charge was still pending to my account. My question is can spotify charge me 5 dollars less this month and give me hulu access now before July 20, when the plan is set to renew for 5 instead of 10.

Reply
3 Replies

Billy-J

Hey @Cpop123, help's here! 

 

I’d recommend reaching out to Spotify for more help with this. You can find some more info here on how to do this. I hope this helps!

Billy-JSpotify Star
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m2onna_o-avn

I couldn't process my family premium payment. Ive tried different cards and used PayPal too to no avail. Please help!

Billy-J

Hey @m2onna_o-avn.

 

Please use the info I provided in my last reply,

Thanks!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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