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Subscription paid after 14 calendar days

Subscription paid after 14 calendar days

Plan

Premium

Country

 

Device

Google pixel 6

Operating System

Android

 

My Question or Issue

hello, why did my subscriptions pay 14 calendar days later, I paid for a subscription on [date removed by Mod], today the money was debited, there is no date in the history of payments on [date removed by Mod], although in the application where I paid for there is for [date removed by Mod]. 

Reply
1 Reply

Hey @Lusckurs,

 

Thanks for coming to the Community. 

 

Failed payments could explain the earlier charge you noticed. To stay on top of your payments, I recommend checking your billing date on your Account page to know when the payment is scheduled to go through. You can also check your order history to confirm the charges on your account.

 

For additional help, you might find this article about failed payments useful. It has tips to ensure everything is in order each month so your payments are processed on the correct date.

 

Let me know if there’s anything else I can assist you with! 🙂

MaximSpotify Star
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