Subscription payment for FAMILY

[merthy2002]

Receipt for order 498764607148079-1

Date

27 March, 2017

Order number

498764607148079-1

Payment method

Card (#### #### #### 8619)

Retailer

Spotify AB

VAT number

SE556703748501

VAT 0%

0

Total

₱129

My next payment should be on April 27, now i'm receiving below info.

Premium for Family

Your subscription payment failed.You'll lose your subscription if we don't have a working payment method for your account, so please update your payment details.
We will retry your payment in a few days.

Please HELP!!! arghhh..

[MattSuda]

Hey @merthy2002

I suggest you contact support so they can take a look at your account and help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.