Subscription to Premium canceled by Spotify

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Subscription to Premium canceled by Spotify

kepler007
Regular

Country : France

Devices :  Nexus 5, PC

Operating System : Android, Windows 7

My Question or Issue :

Hi Spotify support,

Until 4 december 2017, I was subscribed as Premium and paid 9,99 € per month. But you canceled my Premium subscription at that time, while I didn't request for it.

Could you reactivate my Premium subscription ?

I tried to do it online, but I get family Premium instead of Premium alone.

Thank you.

 

2 Replies
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Re: Subscription to Premium canceled by Spotify

Moderator
Moderator

Hey @kepler007.

 

Thanks for getting in touch!

 

Sorry to hear that your subscription got stopped! We can't resume your subscription but you can this yourself. Simply head here. Try a different web-browser or incognito browsing session in case it's not working.

 

And that's it! Let us know if it's not working or if you have further questions.

 

Have a nice day!

Re: Subscription to Premium canceled by Spotify

kepler007
Regular
ok, I just renew my subscription to Premium.
Joel Bourguignon
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