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Zermeno22 · ‎2017-07-21

I no longer have the premium setting . Yet , I am STILL being charged monthly . Please help .

Bittencourt · ‎2017-07-21

Hi @Zermeno22, welcome to the Spotify Community!

Did you cancel your Premium subscription?

Is it possible that you might have a second Spotify account?

Follow this guide to finding any other accounts you might have subscribed to Premium.

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

Zermeno22 · ‎2017-07-22

I think I may have another account out there somewhere? I cancelled the one account I can get into a long time ago. How can I go about canceling the one account I don't know how to get into ? If it even exist

Bittencourt · ‎2017-07-22

Hey @Zermeno22,

Follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.

BittencourtSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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