Spotify Community

Zermeno22 · ‎2017-07-21

I no longer have the premium setting . Yet , I am STILL being charged monthly . Please help .

Bittencourt · ‎2017-07-21

Hi @Zermeno22, welcome to the Spotify Community!

Did you cancel your Premium subscription?

Is it possible that you might have a second Spotify account?

Follow this guide to finding any other accounts you might have subscribed to Premium.

BittencourtRock Star 21

Help others find this answer and click "Accept as Solution".

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Note: I'm not a Spotify employee.

Zermeno22 · ‎2017-07-22

I think I may have another account out there somewhere? I cancelled the one account I can get into a long time ago. How can I go about canceling the one account I don't know how to get into ? If it even exist

Bittencourt · ‎2017-07-22

Hey @Zermeno22,

Follow this guide to finding any other accounts you might have subscribed to Premium and let me know if this helps.