Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Subscriptions

Subscriptions

I am getting debited for both student account and individual account and I don’t like it I need you to stop the subscription of the student account 

Plan

Premium

Country

United States 

Device

(iPhone 13 pro)

Operating System

(iOS 17.3.)

 

My Question or Issue

I am getting debited for both student account and individual account and I don’t like it I need you to stop the subscription of the student account 

Reply
1 Reply

Hi @31w7ljvznygnugtz2gc7, thanks for reaching out.

 

My first suggestion is that you click on the link bellow to see which account are you logged in:

 

https://www.spotify.com/account/overview/

 

If it's the Student account:

 

  1. Under Manage your plan, click Change plan.
  2. Scroll to Cancel Spotify and click Cancel Premium.

Let me know if it helps!

 

BittencourtSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts