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Substitution of subscription - Reimbursement

Substitution of subscription - Reimbursement

Hello, I changed my credit card and therefore needed to renew my family subscription by indicating my new numbers today but it put me premium instead by default. I terminated premium just after but the first month is still debited. If I change the subscription for spotify Family today, will the family subscription a tart today and refund me the premium month? Thank you! 

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1 Reply

Hey @cladu, and welcome to the community.

Hope you're doing great! 

 

If you change your plan to Premium for Family today, you will be able to use it the same day, but because of the price changes, your billing date will be brought forward. I'd also recommend checking out this Spotify Answer for more info on Premium for Family.

 

In terms of the refund, I'd recommend checking out this Refund policy.

I hope this helps! I'll be right here if you need a hand with anything else 🙂 

Billy-JSpotify Star
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