Suscripción de dos meses gratis perdida

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Suscripción de dos meses gratis perdida

Raizendavid001
Newbie

Plan

Free/Premium

Country

Colombia

Device

Xiaomi redmi note 4

Operating System

Android 8.1

 

My Question or Issue

 Hola, me registre en la promoción de dos meses gratis de la página, funciono bien unos 2 días y ahora en mi cuenta aparece que no tengo premium y me pide que lo compre. adjunto mi recibo

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1 Reply

Re: Suscripción de dos meses gratis perdida

Moderator
Moderator

Hey @Raizendavid001.

 

Thanks for reaching out on the Community about this - we hope you don't mind us replying to you in English, since this is the official language of the Community :)

 

We can see that you did indeed subscribe for a 60-day free trial. Sounds like you need to get in touch with our Customer Support team so that they can have a closer look at the activity on your account. You can do that by going here.

 

Hope that helps! 

PeterModerator
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