Suscripción

[Maferfigueira]

me cobraron la suscripción premium el 5 de septiembre y hoy me quisieron cobrar otra vez

[Dian]

Hey @Maferfigueira,

Thanks for posting in the Community. We hope you don't mind us replying in English.

You should first check the Receipts section of your account page. Here is a link. If you don't see the two charges there, you most probably have multiple accounts. If this is the case, here is how to look for the second one.

If you find a second one with an active subscription, you can cancel the second subscription as described here. 

Let us know how that went,

Cheers!