Help Wizard

Step 1


Suscripcion fallida

Suscripcion fallida

Hola, me suscribi a los 30 dias gratis premiun, meti información bancaria y no me aparece que sea ya sea premium, el descuento se hizo en mi cuenta ¿Qué sucede, me preocupan mis datos bancarios? Incluso me llego correo de confimración. =/ 

1 Reply

Hey @fabiolasilva230 ,

Apologies for the late reply, but maybe I can still help 🙂


You should look on the receipt you got sent to your email address. This should say the username that you subscribed to Spotify Premium with!
Try to log in with that account.
When you see a 10 digit number log in with Facebook!





This support site could be helpful too 🙂

Have a great day!


LukeSpotify Star
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