Announcements

Suspicious Spotify billing on my credit card

Solved!
Reply

Suspicious Spotify billing on my credit card

chuckdiz
Newbie

Hello,

 

I need help,  last month (feb 26rd) I had suspicious transactions on my wife's credit card including a spotify transaction, called the bank and get the credit card cancelled.

 

Got a new credit card and again (march 23rd) a spotify transaction, she didn't use her new card yet and she doesn't have a Spotify account and never register or use a credit card with her smartphone.

 

So, anybody can track back the account based on the credit card number or transaction number that I can provide. Really need to talk to somebody resp of billing.

 

On my own account still free for awhile without any transaction since 2015.

 

Thank you

 

1 ACCEPTED SOLUTION

Accepted Solutions
Solution!

Re: Suspicious Spotify billing on my credit card

labelscollected
Community Legend

Hi,

 

That's so bad this is happening! For this kind of enquiries, you'd better contact immediately the Spotify Support using this contact form.

 

I hope it's going for the best!

View solution in original post

1 Reply
Solution!

Re: Suspicious Spotify billing on my credit card

labelscollected
Community Legend

Hi,

 

That's so bad this is happening! For this kind of enquiries, you'd better contact immediately the Spotify Support using this contact form.

 

I hope it's going for the best!

View solution in original post

SUGGESTED POSTS