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Step 1


Switched from Premium to Family Premium

Switched from Premium to Family Premium

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iphone7, 6, Alexa, etc 


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My Question or Issue

 Today I switched from premium to  family premium. May I filled out the subscriber name incorrectly by mistake.  I clicked to invite a family member and May missed that i have to fill out my name first. No the account says the name of my son (which should be only a member). It seems that I am not able to change the name. It says I have to cancel the Abo first. I could not believe that Spotify is such unflexible? Is there a way to do it on an easier way? 

1 Reply

Hey @sn-ioyek8q_9,


Thanks for coming to the Community.


Unfortunately, it's not possible to change the address registered on an existing Premium for Family plan.


If you move, or enter the wrong details, you need to create a new account (make sure you cancel the plan on your old account beforehand, and sign out everywhere) and subscribe to Premium for Family on that new account.

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