Spotify Community

DJA88 · 2018-05-04

I just got a new phone and tried to switch my account to it but is not recognizing that I have a premium account - what should I do?

Nico · 2018-05-04

Hey @DJA88! Welcome to the Spotify Community. ^^

That doesn't sound cool.

Does your subscription page say that you've got Spotify Prmium?

And have you tried to use your username instead of your email address in the login process?

Let me know if that helps, thanks! ^^

Peace

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