Announcements

Help Wizard

Step 1

NEXT STEP

Switched phones cant find my peemium account

Switched phones cant find my peemium account

have spotify premium on my old phone, when I downloaded spotify on my new phone my premium account doesn't show up. How do I access my premium account on my new phone? I don't care if I have to download all the songs again, I just want to pay for my one premium account not one on this new phone and one on my old phone."
Reply
1 Reply

Hey @Alishakyle09

 

Thanks for coming into the spotify community!

 

When you signed in originally were you signing in with Facebook or with a username and password? It sounds like you have two accounts. Try logging in to your account page here and it will show you whether the account is premium or not. Once you find the correct account use the smae login for you new phone and your premium should be up and running!

 

Hope this helps!

Andy

Suggested posts