Switched to family plan and it didn’t switch from premium

[Jeromet1969]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[ItsEvan_b]

I am assuming you are still subscribed to the premium service as you have not elaborated, it could be worth going to your account settings and checking what it says there if you have not already, and if it does not say premium family you should try re entering the family info, as it is possible

A, it did not send,

Or B, it got rejected due to miss entered creditals 

If non of this works, please contact support.

Hope this helps!

These take a lot of time to write, and if it helped a like would be awesome

Please note I do not work for spotify