Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Switching from premium to duo

Switching from premium to duo

I want to switch from premium to duo and was waiting until my Current premium subscription was finished before I do so, however today was the payment date and now my account is paid until the 14 of the next month. Is it too late to switch to a duo account now meaning I’ll have to wait another month to do the switch?

Plan: Premium 

Country: Canada 

 

Device

(iPhone 8

Operating System

(iOS 10

 

My Question or Issue

 

Reply
1 Reply

Hey @Jessq0283, thanks for reaching out to the Community!

 

You can switch to the Premium Duo plan at anytime. Your new payment date will likely be a few days earlier than usual to cover the price difference between Individual and Duo Premium. Before you upgrade, you'll see a notice of the next date you'll be charged for Premium Duo.


There is some more information on Premium Duo here.

 

I hope this helps. Let me know if you have any more questions! 

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts