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Tarjeta rechazada

Tarjeta rechazada

Mi cuenta Premium estaba en pausa debido a que no se realizó el pago, la cancelé y ahora quiero volver a abrirla pero rechaza mi tarjeta, marqué al banco y no tiene restricciones y cuenta con suficientes fondos 

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1 Reply

Hey @AndreaBibriesca, welcome to the community!

 

I hope you don't mind me replying in English.

 

Let's make sure your card meets all the requirements on the picture attached to this post. I suggest contacting your bank or card issuer to make sure it does.

 

If you're sure the card meets the requirements, try clearing your browser's cache and cookies or using an incognito window to try again.

 

In case you get the same error message, let me know what it says. I'll see what to suggest next.

 

All the best.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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