Thailand change payment method

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Thailand change payment method

alexmaisel
Casual Listener

Hello, I currently am on my Spotify Premium trial using a French account, but would like to switch to a Thai payment method and account, as this is where I now live. However when I put in my card details (twice after having had the platform change to the Thai site), I get an error message saying that either Spotify is not available in my country yet or my "payment provider is having a bad day". Is this a known issue and how do I solve it!

2 Replies

Re: Thailand change payment method

Spotify
Spotify

Hey @alexmaisel, help's here!

 

We'd recommend reading these steps to help you change your country settings and payment method.

 

Just a quick note, you'll need to make sure that your payment method is one that was issued in your new country. So in this case, you'll need a Thai payment method once your country settings are changed to Thailand 🙂

 

If you have any other questions, just drop us another message.

 

Thanks!

Re: Thailand change payment method

alexmaisel
Casual Listener

Hi JackS,

 

Unfortunately I'd already been through those steps before writing the post, and I've just tried again and it still doesn't work!

 

To note, I've tried with two different Thai issued cards,

 

Please help!

 

Thanks,

 

Alexander

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