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The cost of offer was taken from my card but It wasn't purchased.

Solved!

The cost of offer was taken from my card but It wasn't purchased.

Plan

Free

Country

Turkey

 

Device

Macbook Air

Operating System

MacOS

 

My Question or Issue

 

It said that I've already taken up an offer/discount before when I enter the information about my card and didn't accept. But. the cost was taken from my card (0.99 TL/3 month for students offer) what should I do ?
Thanks.

Reply

Accepted Solutions
Marked as solution

Hey @merzt3,

 

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @merzt3,

 

It’s very likely just a pending charge if you haven’t received a receipt from Spotify via Email 🙂

A pending charge is a part of your bank or credit card company’s authorization process. When you submit a payment, they place a temporary authorization on the funds.

If the transaction doesn’t successfully complete, no money will be taken and the charge will soon disappear. The time this takes can vary, depending on your bank/credit card company. For more information, contact your bank/credit card company.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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