Announcements

Having trouble seeing your Wrapped stories? To fix this, update the Spotify app to the latest version.

Find more info on our community FAQ.

The deal said 99p for 3 months but I’ve been charged 4.99

The deal said 99p for 3 months but I’ve been charged 4.99

Plan

Student account

Country

 UK

Device

iPhone 7 Plus 

Operating System

iOS 10

 

My Question or Issue

 So I signed up for Spotify premium account for students as the offer said 99p for 3 months and then 4.99 and I’ve been charged 4.99 anyone know how I can resolve this?? Stupid that there is no number to ring the company 

Reply
1 Reply

Hello @Elmcgrail,

 

I understand your concern about this. No worries though, I'm sure we can figure out what happened here. 

 

Had you signed up for Premium before you purchased that offer?

 

Keep me posted, I'll be here to help 🙂

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts