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This is not really a question, but you should know how much you've upset

This is not really a question, but you should know how much you've upset

About treatment of Spotify app; I've been a member probably at your very beginning. Many years, lately I've had to suspend my service for devastating reasons. Now you make listening to my music I've spent literally a decade creating, as difficult as you can. I find it rude with a company that obviously has no manners for loyal members
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