Took a premium account but did not get it

[mauritsoosse]

Plan

Premium

Country

The Netherlands

Device

Iphone 6

Operating System

iOS 12.4.4

My Question or Issue

I took a spotify premium and there was the conformation by withdraw 1 cent from my bankaccount but if i go to the spotify app there is no premium. In the attachments is the payment. Can someone help me watch to do?

[OneByBoo]

Hi there @mauritsoosse,

thanks for reaching out about this !

Can you please use this help page to locate all the accounts listed with your details and to make sure you're logged into the right account ?

Let me know what you find 🙂