Help Wizard

Step 1

NEXT STEP

Trial Declined

Trial Declined

I tried getting a $0.99 trial today and the card I used said payment failed. It said I already got the trial and that I’m not eligible for it. I don’t remember ever getting the trial and I don’t have premium. Is it because the card I used got it on a different account?  

 

-puffsicle

 

Reply
1 Reply

Hey there @puffsicle

thanks for posting !

 

This offer is for new customers wishing to try Spotify for the first time and enjoy all its features.

 

If the card you're providing is already in use for another account it won't be recognized as eligable for the offer and you won't be able to get it this way.

 

Let me know if you have further questions 😃

Suggested posts