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Trial Premium plan lasted under 24hr!

Trial Premium plan lasted under 24hr!

Started a 3 months trial via H&M app, but my Premium status had reversed back to Free plan for in less than a day. All future payment details ented correctly, got email confirmation (see attachment)

Plan

Premium 3 mth trial

Country

Uk

Device

(OnePlus Nord ce4)

Operating System

(Android OxygenOS 14)

My Question or Issue

<sensitive info removed>

Reply
1 Reply

Hey, @T7un95t4r 
Welcome to the Spotify Community, and thanks for reaching out to us here!

First of all, I recommend that you make sure you're logged into the correct account and have in mind the eligibility rules for the Free trial, according to the Terms and Conditions of this specific campaign.

 

Stay awesome!

Let me know if you have further questions or need anything else! I'd love to help!

LuanSpotify Star
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