Trial for family members

[49-l_elm52s7d]

Plan

Trial

Country

 USA

My Question or Issue

Since there is no family plan trial available I'd like to sign up myself and each of my family members individually on the three month trial. However when I went to sign up the second member I was denied; perhaps the trial allows for only one per credit card. Is it possible to set up multiple family members on the individual trial plan without having to use a separate credit card for each person?

[Bethany_Dawn]

Hi @49-l_elm52s7d and welcome to the Community! 🙂
Since the 3 month trial is only valid for 1 individual/1 time, when the exact billing card/info is used it is seen as already being redeemed.
For another individual user to redeem the same offer, they would need to add their own separate pay info.
Hope this helps and have a great day! 🙂