Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Tried premium but couldn't get it

Tried premium but couldn't get it

 

Country

India

Device

Nokia 7.1

Operating System

Android Nougat

 

My Question or Issue

I have been trying to get premium for a while now. But when I try to activate it it shows my card doesn't support monthly payments. But it does. I have used it for other apps. And above that I got charged with 119Rs the 2 times I tried this week with no refund. That is, 238Rs has been taken from my account with no refund.

 

Reply
1 Reply

Hey @Ankitasvarma, thanks for reaching out to the Community!

 

I'd recommend getting in touch with Customer Support here. From there, you can explain the issue with your account, and they'll do their best to help.

 

Have a nice day 🙂

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts