Trouble adding a family member in Spotify Premium

[anavarrom]

I have a spotify premium family suscription that I have been using for a month, and my dad after a month says that he doesn't have spotify premium, so when I tried adding him again by sending him an invitation I couldn't because after he filled the form that is sent when you click the link on your email it said that there was an error. And I already tried adding him a couple of times and it won't let me. 

[OviiiOne]

Hello @anavarrom, welcome to the Spotify Community!

Let's try to fix this!What is the name/code of the error?

What is the name/code of the error?

Can your dad try to join with another browser or incognito mode?

[murphy2002]

My problem is very similar to this. I signed on for Family Premium and I am paying the bills and I can access the full range of music features.

But I cannot edit or see any selection of email addresses for my family members. There is no display when I select the "Premium for Family" option or try to edit family members.

At least one of my family members that I selected at first signing on still has access but others do not.

[anavarrom]

Hello, my dad tried signing up from Internet Explorer and from Google incognito and it didn't work, it just says "Ha ocurrido un error, intentelo de nuevo" I don't know what to do cause  I'm paying for a Spotify Premium family account and only I'm using it. Should I cancel my suscription and then suscribe again. If I do this when can I re-suscribe, how long should I wait?