Trouble redeeming a code

[Katie02]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I got a Fitbit from Currys that comes with a free 6 month subscription with a new account. So I made a new account and went to redeem it with the code I was sent, but it keeps saying something went wrong and won’t work. 

[OneByBoo]

Hi there @Katie02,

thanks for posting !

Before taking any further steps, please visit this Fitbit and Spotify support page for more info and steps.

Keep me posted 🙂