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Trouble with my premium account

Trouble with my premium account

Two days ago I started my premium account it still isn't working. Please any suggestion
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2 Replies

Hi, @Sjensen!

 

Welcome to the Spotify Community.

 

Let's try to figure this out. Can you follow these steps for us?

 

  • Check your subscription page. Your status should be Premium.
  • If you're on Premium, try signing out and back into the app.
  • If it says Free, check the receipt we send to your email inbox. Make sure you're signing in with the username on that receipt. If the username on your receipt is a 10 digit number, please sign in with your Facebook login details.

Let us know how it goes. 

I got the same problem my account says premium and everything works on my pc version, but on my phone i cant skip songs or go back to the last song, i can dowload and choose any song tho. Cant skip, play back last song or use the random song feature

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