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Trying to Change Credit Card - wants to sign up for different plan

Trying to Change Credit Card - wants to sign up for different plan

 

I'm currently on the Premium/Hulu plan for 9.99/mo however I need to change my payment info (credit card). When I go to "update" my payment info, it asks me for the new card number but the confirm button asks to sign me up for the 14.99 Family Plan, which I don't want! What do I do? Thanks!

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1 Reply

Hey @skyei, welcome to the community!

 

Let's try clearing your browser's cache and cookies, using an incognito window, or a different browser to try again.

 

If that doesn't do the trick, try using a different device altogether, or a different internet connection.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

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