Trying to Go Premium

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Re: Trying to Go Premium

Rock Star 10
Rock Star 10

Hey @user-removed,

 

Is your subscriptoion still active? You can check this by going to your account overview.

https://www.spotify.com/account/overview/

TomRock Star 10
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Re: Trying to Go Premium

Newbie

Account was active, decided to close account and open new one, same problem. This should not be so difficult, no idea why in 3 days I cannot upgrade account and use premium service.

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Re: Trying to Go Premium

Rock Star 10
Rock Star 10

Hello @miranda51 @user-removed,

 

You seem to be using two accounts here, please can you login to both the accounts, and double check that neither of them have premium.

 

Thanks!

TomRock Star 10
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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