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Trying to cancel subscription

Trying to cancel subscription

I had a 3 month trial of free Spotify.  This ended and the first payment has come out of my account.  I wish to cancel now ( as another family member is upgrading to Family subscription and adding me on therefore I don’t need).  When I go into settings on the app the subscription shows as “premium” but there are no options to cancel.  If I go into Spotify.com and access the account page, chose subscription etc I still can’t cancel as my subscription there says Spotify free.  Can anyone help me cancel this 

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Hey @Pennies,

 

It sounds like you've got a second account with Spotify: https://support.spotify.com/account_payment_help/account_help/do-i-have-an-additional-account/.

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