Trying to change Payment Method/Billing Information


Trying to change Payment Method/Billing Information


Plan: Premium

Country: Canada


Device: PC Desktop, Samsung A5

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

Android Windows 10


My Question or Issue

I am switching credit card providers and banks and would like to move over my automatic payments to my new card. However, I am unable to find the section with my billing information.

These links are outdated and no longer help.

There is no longer a subscription button and when I go to edit my plan, it still doesn't bring up billing info.



1 Reply

Rock Star 24
Rock Star 24

Hey @curtisrobichaud, thanks for reaching out to the Community!

Could you try updating your payment details using a different browser? A private/incognito window will work too. This support article is up to date, but the other thread isn't.


Let me know how this goes 🙂 

Billy-JRock Star 24
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