Trying to change countries

[Bridget4]

I’m trying to update my subscription and county details. I originally signed up to premium in Aus, but now I’m in the UK. I have a UK debit card and I’ve tried updating my payment details, however it just keeps telling me I can’t change my payment details as it’s not the country my account is linked to. However the help page says that the country details should automatically update once you’ve entered your new payment details. 

[Luke]

Hey @Bridget4,

please try clearing your browser's cache and cookies or use an incognito window.

In case you get the same results, you can cancel the current subscription, wait until the account goes back to Free, update the country, and then resubscribe, like you said before.

Have a nice day!

LK608