Announcements

Help Wizard

Step 1

NEXT STEP

Trying to change from UK to NZ payment, says card is not from a spotify country

Trying to change from UK to NZ payment, says card is not from a spotify country

Recently moved from the UK to NZ. I'm trying to update my subscription to my NZ bank card, however the web app won't let it proceed instead stating "It looks like your card is from a non-Spotify country. Spotify isn't available in your country yet. Change your location or choose a different payment method."

 

I know Spotify is available in NZ, and I know my bank card is from NZ. Why will it not let this process?

Reply
1 Reply

Hey @Ixistant,

 

Spotify is aware of this issue and the right team is looking into it. For more info, check out this Ongoing Issue: https://community.spotify.com/t5/Ongoing-Issues/Spotify-not-available-in-your-country-error-when-upd....

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts