Two Premium payment

[Aliaa2]

im subscribed to spotify premium. This month as shown in my billing statement there was 2 deductions. I wonder why because i have no family plan and i only use mu spotify in my phone.

rm15.90 per month celcom billing

Premium

Malaysia

iphone XR

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Brunelicia]

Hey @Aliaa2 ,

Welcome to the Community!

I'd recommend taking a look at this article for the next steps to take, please make sure you check it carefully.

There's a possibility that you may have a second account with Premium in it and this article is sharing more information about how to fix this situation if this is the case.

Let me know how you get on. 🙂