*URGENT* PAYMENT OPTIONS NOT WORKING??

[Ace042196]

Hi! I wanted to subscribe for a premium account but it seems that every payment option I tried won't work. it says enter payment details and 'Your Email' but after I click 'continue', nothing happens. I tried checking my email incase they emailed the reference no. but there is none. PLEASE HELP ;(

[Luke]

Hey @Ace042196,

Apologies for the late reply, but maybe I can still help 🙂

Have you tried to use an incognito tab, clear the cookies of your browser and use another browser or device?

When this doesn't work, you should try to use another internet connection (e.g. cellular data instead of WiFi).

Have a nice day!

Luke