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Unable to Pay with my Visa Debit Card

Unable to Pay with my Visa Debit Card

Hi, 

 

I am trying to subscribe to the Premium plan from India. I have tried using two different visa debit card and the payment doesnt go through. I get an error message saying something went wrong please try again later. How to resolve this?

 

I have tried paying via both my mobile One Plus 7 and on my MacBook Air using Google Chrome. 

 

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1 Reply

Hey there @xcbhiew800909gn

 

Thanks for searching for the answer you need here! 
 

We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE


It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions. 

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