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Unable to activate second account on Premium Duo

Unable to activate second account on Premium Duo

Plan

Free/Premium

Country

Australia

Device

IPhone 12

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Recently switched from Premium to Premium Duo. The link my daughter receives says to login, theres no "sign up" for an account. If she tries to enter her email & create a password, it wont allow her to go any further.

Reply
1 Reply

Hello @TamaraandMya!

 

Thanks for reaching out. I'll try to help 🙂 Can you let me know if there is a section so sign up in the link like the one in the image below?

Jose_M_0-1672620918399.png

 

If not, you should be able to sign up for an account here and use those login details.

 

Let me know how this goes!

Jose_MSpotify Star
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