Unable to add new card to pay for premium account

[dbones]

I'm having the exact same issue. SpotifyCares has repeatedly told me that "they have their team looking into it" and to try back in 72 hours. It's now been over a week that multiple payment methods do not work. I've tried different browsers, credit cards, you name it. Nothing works. And Spotify keeps saying to try back in 72 hours - presumably hoping that whatever issue they're having will work itself out. 

Super frustrating to the point that I'm considering moving to Apple Music or Tidal. 

[MattSuda]

Hey @dbones

Sorry for the trouble.

I suggest you contact support so they can help you

https://support.spotify.com/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.