Unable to play songs from one artist on any platform

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Unable to play songs from one artist on any platform

Lucas-96
Casual Listener

Plan

Premium

Country

 United Kingdom

Device

Windows PC / Huawei Y6

Operating System

Windows 10 / Android 8.0 (Oreo); EMUI 8

 

My Question or Issue

 When ever I try to play any song from the artist disturbed on any device while connected to the internet/wifi I get a message saying "Spotify can't play this right now."

 

I have tried re installing Spotify, I had the same issue on my older phone before getting my Y6 but the same happens on a brand new device.

I am able to download the songs and play them that way but only if I start up spotify after disconnecting from the internet.

 

I have tried checking every song by disturbed on spotify but all of them have the same issue, this is the only artist that I cant play song from and I cant work out why.

I have had preimium for a few years but this has started to happen in the past 4-5 months.

 

I hope someone can help me because im quite lost,

Thanks.

2 Replies

Re: Unable to play songs from one artist on any platform

Rock Star 10
Rock Star 10

Hi there,

 

Can you please post the URL of the song that you can't play?

 

Thanks! :)

BruneliciaRock Star 10
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Re: Unable to play songs from one artist on any platform

Lucas-96
Casual Listener

Its every song by Disturbed

spotify:artist:3TOqt5oJwL9BE2NG9MEwDa

 

This is just referance of a song I cant play

spotify:track:2xECSFHPgCyElhTVRaHVYP

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