Help Wizard

Step 1


Unable to play songs from one artist on any platform

Unable to play songs from one artist on any platform




 United Kingdom


Windows PC / Huawei Y6

Operating System

Windows 10 / Android 8.0 (Oreo); EMUI 8


My Question or Issue

 When ever I try to play any song from the artist disturbed on any device while connected to the internet/wifi I get a message saying "Spotify can't play this right now."


I have tried re installing Spotify, I had the same issue on my older phone before getting my Y6 but the same happens on a brand new device.

I am able to download the songs and play them that way but only if I start up spotify after disconnecting from the internet.


I have tried checking every song by disturbed on spotify but all of them have the same issue, this is the only artist that I cant play song from and I cant work out why.

I have had preimium for a few years but this has started to happen in the past 4-5 months.


I hope someone can help me because im quite lost,


2 Replies

Hi there,


Can you please post the URL of the song that you can't play?


Thanks! 🙂

Its every song by Disturbed



This is just referance of a song I cant play


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