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Unable to update credit card details

Unable to update credit card details

Plan

- Premium (Student)

Country

- Canada

 

My Question or Issue

I'm trying to update my credit card details as my card had expired. When I try to update details, it fails with "Something went wrong. Try again, or get help."

 

The credit card number is the same as the old, just the expiry date & CCV have changed.

 

Thanks

Screen Shot 2020-02-26 at 5.54.05 PM.png
Reply
1 Reply

Hey @nqui 

 

You should try with a different browser, or open a private window (incognito mode), and see if that does it.

 

Also, try in a different device (computer, tablet, etc.)

 

Hope it helps. 🙂

osorniosSpotify Star
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