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Unable to use the free trial for Spotify Premium

Unable to use the free trial for Spotify Premium

I am using a debit card (VISA).

 

Plan

Free

Country

United Kingdom

Device

iPhone 7

Operating System

iOS 15.7

 

Hello, my card doesn’t seem to be working with it; my details are all correct, I don’t see what the problem is.

 

Reply
1 Reply

Hello @gl1tch_unknxwn!

 

Thanks for reaching out. It's possible that you're not elegible for a free trial, for example if you follow one of the conditions below:

  • You've already had a trial
  • You've purchased Premium before
  • You've been a member of Premium Family or Premium Duo

If your card was used to purchase Premium in the past, this might also be the reason why.

 

Hope this helps and let me know if you have any questions!

Jose_MSpotify Star
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