Help Wizard

Step 1


Undo premium of old account

Undo premium of old account

I have a premium spotify account but i want to shut it down because im usong another account right now. But the problem is i cant login to my old account because the facebook profile is supsended. Please help me i need to undo my premium it keeps getting 10€ every month for norhing

1 Reply

Hey @Karimos, welcome to the community 🙂

Please fill this anonymous contact form in order to get in touch with the Spotify team.
If you would prefer to not use the contact form, or require an alternative means of contact, you can always reach out to @SpotifyCares on Twitter.


They will help you to cancel your subscription on your account you can't access anymore.


Have a nice day 🙂

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