Announcements

Unsubscribe premium account - problems with log in

Unsubscribe premium account - problems with log in

Dear miss/sir, 

 

I have a Spotify Premium account, which is linked to my Facebook and an old e-mailaddress which are both hacked, I don't have access to them any more. I cannot log to Spotify therefore, but I want to unsubscribe for my Premium account and stop the payments.


Could you please help me with this? 

Many thanks in advance,

Best wishes

Charley Klepke (The Netherlands)

Reply
1 Reply

Foremost, if there are any issues I might be able to assist with please let me know, but please note that it’s not possible to restore a closed account after 7 days. If you are certain of your decision, and you are a premium user, you will then need to reach out to support so that they may being the process. To contact support, please fill out the online contact form. If you are a free user, you can instead visit support.spotify.com/close-account.

Suggested posts